How to Carve Wood


USE CODE 'SHIP50UK' FOR FREE SHIPPING ON SCOTLAND & UK ORDERS OVER £50

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QUALITY 
All prints are produced on a high quality artist giclee printer using the best archival ink on superb high quality 225gsm paper.

Small prints will be shipped flat in card backed envelopes. Large prints will be wrapped in tissue paper and shipped rolled in cardboard tubes.


PAYMENT
Payment by Paypal Account or by Card through BigCartel's Paypal secure payment system.

When you get to the payment screen you can either login and pay through your Paypal account or click the grey box at the lower half of the page noted as "pay as guest". This will you click you to the card payment page.


SHIPPING
Shipping to UK and International. 

LAST ORDERS - The last Royal Mail recommended postal date is 21 December but in light of the issues we are seeing with the Royal Mail we would recommend getting orders in before midnight Thursday 17 December to give parcels the very best chance of arriving on time or upgrade to the express shipping option. We will continue to post orders after this date but the chance that they will arrive after Christmas will increase. We will close at 5pm on 23 December for a much needed break until 7 January. Orders placed within that period will be dispatched upon our return. Thank you to all our customers for making this our busiest ever Christmas, delighted that you love the new ranges. For customers local to Glasgow we do also offer a collection service. We have teamed up with Stephen O’Neil in Queens Park and his shop is a collection point for our work. Just use the code ‘SOUTHSIDE’ at the checkout to zero the postage and drop us an email to arrange a suitable time to collect. Please allow at least 24 hours after ordering before collection.

Normally we try to post all orders on the next working day. (Please note some items do take longer to produce, namely prints and frames and may take longer to deliver.)

If an item is required urgently or if you have any questions then please contact and we will try to accommodate. 

Please look at the additional Express Options here, for urgent packages. Express Options


*REMEMBER items are all being posted from Scotland 2nd class so take that into account when ordering to send on to other countries. Recommended last posting days prior to Christmas for all countries can be found here. http://www.royalmail.com/greetings. Check before ordering.


REFUNDS AND EXCHANGES 
Any probs with the items when they arrive please get in touch and we will try and sort.


FAQ'S 
It is possible to produce custom orders of some items, just send me a message with your idea and we can have a chat.


WHOLESALE 
The majority of our items are available wholesale to retailers, please send us an email to info@eathaggis.com giving information about the name and location of the shop and we will be happy to discuss.